Home/Services/AI & automation
Service 10 · Design & operate

AI that does the work, not just the demo.

We build AI assistants that answer from your own documents and data, extract information from invoices and forms, and automate the repetitive work between your systems — with human review where it matters and a clear log of everything the automation did.

Typical pilot
3–6 weeks
Models
OpenAI · Claude · open models
Guardrails
Human review & audit log
What we build

Automation that removes
work, not trust.

Six things we are asked to build most often under AI & automation — each one scoped, designed and engineered by the same senior team.

01

AI assistants & chatbots

Website, WhatsApp and internal assistants that answer from your policies, products and knowledge base.

02

Document processing

Invoices, receipts, IDs and forms read, validated and posted into your ERP or accounting system.

03

Workflow automation

Approvals, reminders, data entry and hand-offs between systems, handled automatically.

04

Automated reporting

Daily and monthly reports assembled, checked and delivered without anyone copying numbers.

05

Knowledge search

Search across contracts, manuals and tickets that returns the answer and its source.

06

Support & sales copilots

Draft replies, summaries and next steps for your team, inside the tools they already use.

Key capabilities

Useful, measurable
and accountable.

The capabilities that separate a system you tolerate from one you rely on — included as standard, not sold as extras.

Grounded in your data

Retrieval over your documents and databases, with the source cited in every answer.

Human in the loop

Low-confidence results go to a person for review before anything is posted.

Private by design

Data access scoped by role, and models chosen to meet your data-residency needs.

Works with your systems

Connectors for ERP, CRM, accounting, e-mail, WhatsApp, Google Workspace and Microsoft 365.

Measured accuracy

Evaluation sets built from your real cases, so quality is tracked rather than assumed.

Full audit log

Every automated action recorded with its input, output, model and reviewer.

Cost-aware

Caching, model routing and batching keep running costs predictable.

Multilingual

Assistants that understand and reply in English, Arabic and Urdu.

Technology

A stack your next
developer can hire for.

Proven, well-supported tools chosen for your team and your traffic — never for novelty.

Models
OpenAIAnthropic ClaudeLlamaEmbeddings
Orchestration
PythonLangChainn8nMakeWebhooks
Data
PostgreSQLpgvectorElasticsearchOCR
Our process

How we deliver
AI & automation, station by station.

Every engagement runs the same visible route: a demo at each station, nothing hidden between them, and you can see exactly where the train is at any moment.

The Orange Line · 3DRide this route in 3DScroll-driven tour · laptop & phone
  1. 011 week

    Opportunity scan

    We map repetitive tasks, volumes and error costs, then pick the automation with the clearest return.

    Ranked use cases
  2. 021 week

    Data & guardrails

    Sources, permissions, review rules and success metrics agreed before anything is built.

    Pilot spec
  3. 032–4 weeks

    Pilot build

    A working assistant or automation on real data, evaluated against your own past cases.

    Evaluated pilot
  4. 041–3 weeks

    Integrate & roll out

    Connected to your systems, with human review, logging and team training.

    Production rollout
  5. 05Ongoing

    Measure & expand

    Accuracy, time saved and running cost tracked monthly — then the next workflow.

    Monthly impact report
Deliverables

What you receive

Everything below is yours at handover — documented, transferred and explained.

  • Production assistant or automation
  • Evaluation set and accuracy report
  • Integrations with your systems
  • Review queue and audit log
  • Prompt, model and data documentation
  • Team training and a runbook
Start an AI project
Engagement

Pick the shape that fits.

Fixed scope
Project · milestone billed

A defined website, app, system or module delivered against a written scope and milestone plan.

  • Discovery, design, build & launch
  • Demo on staging every two weeks
  • 60 days post-launch warranty
Dedicated teamMost chosen
Retainer · monthly

A dedicated pod — engineering, QA and design — shipping on your roadmap continuously.

  • Named engineers, your board, your standups
  • Monthly releases and a public changelog
  • SLA support window included
Maintenance & support
Care plan · tiered

Monitoring, updates, security patching and a monthly change allowance for systems already live.

  • Uptime & error monitoring
  • Security and OS update cadence
  • Priority incident channel
Work

Related work
from the same team.

Client names stay private where contracts require it. These builds use the same people, process and standards.

Automation

Payment reconciliation bridge

Gateway settlements matched automatically against the ledger each morning.

  • Rule-based matching
  • Exception queue
Accounting · manufacturing group

Accounting core with e-invoicing

Consolidated books for three entities, e-invoice queue with retries and automated WHT certificates.

  • Result: One-click drill-down for auditors, automated WHT certificates, first clean audit in years
FAQ

AI & automation
questions, answered.

Anything missing? Ask us directly — a real engineer answers, not a sales script.

We design against it: answers are grounded in your own documents with sources shown, low-confidence cases go to a person, and accuracy is measured on your real examples before launch.

We use enterprise APIs that do not train on your data, or open models hosted in your own cloud when data must stay in-house. Access is scoped by role and every action is logged.

The task that is frequent, rule-based and costly when done wrong — invoice entry, reconciliation, report assembly or first-line support are common starting points. A one-week opportunity scan ranks your options.

Yes. Current models handle English, Arabic and Urdu well, and we test on your real content in each language before rollout.

No. Most pilots start from the documents and systems you already have. If data quality blocks a use case, we will say so and fix that first.

Give your team its hours back.

Tell us which task eats the most time each week. We will come back with what can be automated, how safely, and what it takes.